General Welcome to HTV - your destination for Prepaid TV subscription services. Our commitment is to provide you with an exceptional digital TV experience. Please take a moment to review our terms and conditions:
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Device Usage: Each connection is intended for use on one device only. Attempting to use multiple devices on a single connection may result in service disruptions and, in severe cases, termination of your subscription.
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Subscription Plans: If you plan to utilize Picture-in-Picture (PIP) or wish to share your subscription with your family, we recommend considering our HTV 5 connection plan, which allows for up to 5 simultaneous Live connections. Additional connections can be added to your account by purchasing HVOD connections alongside your HTV plan, with a maximum cap of 9 connections in total. Subscription terms are flexible, ranging from monthly to annual options.
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Content and Technical Issues: Please be aware that technical issues such as freezing, buffering, and content unavailability can occasionally arise, as they can with any Digital TV service. We also want to inform you that channels and Video on Demand (VOD) content within our packages may be subject to updates, alterations, or removal without prior notice. It's essential for our clients to familiarize themselves with how HTV operates.
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Server Maintenance: Periodic server maintenance is a standard part of our service, which may occur at any time without a fixed duration. We appreciate your understanding and cooperation in adhering to these terms, ensuring a smooth and uninterrupted HTV experience.
Service Cancellation
We understand that circumstances may change, and you are not required to notify us if you plan to cancel or pause your subscription. If you decide to pause your subscription, it will conclude at the end of your current subscription period. No additional payment is necessary for subscription cancellation or pausing.
Subscriptions
We guarantee that all HTV subscription codes purchased from our website will be active for the agreed-upon period. If you encounter server-related issues, content interruptions, or non-functioning content, please reach out to us. We are committed to resolving any problems promptly. We do not sell IPTV boxes; clients are responsible for acquiring their own devices if needed.
If you have a change of heart after purchasing an HTV subscription and wish to modify your plan, such as adding more time or connections, please contact us within five days of the purchase, and we will gladly assist you.
Payment
To ensure a seamless payment process, we accept payments through PayPal (friends/family), Venmo, and Zelle payment gateways. If you encounter payment issues, please reach out to us for a detailed explanation and resolution. For any billing or support inquiries, we encourage you to use our website’s client portal to contact us. We reserve the right to cancel any payment if it is determined to be unpaid.
Data Collection and Privacy
HTV collects cookies to track affiliate links, subscription conversion, checkout process (items in cart), and user experience within the client area. Any data collected is not shared and stays within HTV. For more information on how we handle your personal data, please refer to our Privacy Policy.
Communications
For efficient handling of support requests, we kindly request that all inquiries be submitted through a support ticket located in the client area on our website. By creating an account with us, you consent to receive newsletters, marketing or promotional materials, and other information we may send. However, you have the option to opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any emails we send or via support tickets in your registered account on our website. Thank you for choosing HTV for your TV subscription needs.
By using our service, you agree to adhere to these terms and conditions in their entirety, including our data collection practices. If you disagree with any part, access to our service is not permitted.
Regards,
HTV
